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title: Troubleshooting | Help Center
description: Troubleshooting
---

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1. [Help Center](https://support.hello-pine.com/migration)
2. [Troubleshooting](https://support.hello-pine.com/migration/troubleshooting)

# Troubleshooting

- [DHL Integration doesn't work](https://support.hello-pine.com/migration/troubleshoot-dhl-integration)
- [Why do I receive the error notification: "Bestellungen im CSV-Format fehlgeschlagen" ?](https://support.hello-pine.com/migration/error-notifcation-bestellungen-im-csv-format-fehlgeschlagen)

## Avocadostore

- [Avocadostore Manual Order Processing and Inventory Offset](https://support.hello-pine.com/migration/avs-manual-order-processing-and-inventory-offset)
- [Resolving "Orders in CSV Format Failed" Error](https://support.hello-pine.com/migration/resolving-orders-in-csv-format-failed-error)

## Otto

- [Order Status Could Not Be Transferred for Returned Orders on Otto](https://support.hello-pine.com/migration/order-status-could-not-be-transferred-for-returned-orders-on-otto)
- [Plaintext Email and Phone Number in Otto Orders](https://support.hello-pine.com/migration/plaintext-email-and-phone-number-in-otto-orders)

- [Before you get started](https://support.hello-pine.com/migration/before-you-get-started#main-content)

    - [Shopify](https://support.hello-pine.com/migration/before-you-get-started#shopify)
    - [Shopware](https://support.hello-pine.com/migration/before-you-get-started#shopware)
    - [WooCommerce](https://support.hello-pine.com/migration/before-you-get-started#woocommerce)
    - [Otto](https://support.hello-pine.com/migration/before-you-get-started#otto)
- [Set-up guides](https://support.hello-pine.com/migration/set-up-guides#main-content)

    - [General Set-up](https://support.hello-pine.com/migration/set-up-guides#general-set-up)
    - [Otto](https://support.hello-pine.com/migration/set-up-guides#otto)
    - [Avocadostore](https://support.hello-pine.com/migration/set-up-guides#avocadostore)
    - [WooCommerce](https://support.hello-pine.com/migration/set-up-guides#woocommerce)
- [FAQs](https://support.hello-pine.com/migration/faqs#main-content)

    - [General](https://support.hello-pine.com/migration/faqs#general)
    - [Shopify](https://support.hello-pine.com/migration/faqs#shopify)
    - [Billing](https://support.hello-pine.com/migration/faqs#billing)
    - [Avocadostore](https://support.hello-pine.com/migration/faqs#avocadostore)
    - [Otto](https://support.hello-pine.com/migration/faqs#otto)
- [Troubleshooting](https://support.hello-pine.com/migration/troubleshooting#main-content)

    - [Avocadostore](https://support.hello-pine.com/migration/troubleshooting#avocadostore)
    - [Otto](https://support.hello-pine.com/migration/troubleshooting#otto)

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