This article discusses how to edit existing products on Otto through Hello Pine without the need to delete or deactivate the products, thereby ensuring they do not lose their ranking.
1. Adding the New Variant in Shopify
The first step should be to add the new variant in Shopify. This variant will then be automatically synchronized through Hello Pine.
2. Checking the Merge Status in Shopify and the marketplace
• Otto: If the product exists as a merge on Otto and has also been merged in Shopify, the new variant can be directly added without the need of merging the prouct in Pine.
• Shopify and Pine: If the product is merged on Otto but not yet merged in Shopify, this step must first be completed in Pine. Merging in Pine ensures that all systems are synchronized and that the new variant is correctly integrated.
Here is the article on how to merge the products in Pine.
3. Assigning the Variant to the Appropriate Category and Editing
The new variant or product should be added to the same Otto category in Pine. For example, if the product is listed in the "Bedding" category on Otto, the same category must be selected in Hello Pine, and the product should be added accordingly.
4. Caution with Changes
Since all changes made will overwrite the existing information, it’s crucial to carefully review which fields need to be adjusted. Only the relevant data should be modified to avoid unintended overwrites. You can either add new information to the product, and these changes will also be reflected on Otto. For example, if the "Materials" field was previously left blank or not specified on Otto, and you update this information through Pine, the edited product will include this field when the changes are made.
5. Publishing and SKU Matching
After editing, the variant should be published in Pine. The integrated SKU matching ensures that products are not deleted and their ranking on Otto is maintained.
6. Important Considerations When Editing Manually Created Products from Otto through Pine
• The EANs of manually edited products through Pine must not be duplicated with other products from Otto. For example, the EAN 123456 should not be assigned to another Otto product with a different SKU; otherwise, it will result in an error message.
By following these steps, you can efficiently add new variants to existing products on Otto while ensuring the integrity and ranking of the products are preserved.